Testimonials

The customer service was top notch! The service technician was very polite and friendly and had my furnace up and running in no time. Would recommend Silvertip 10/10!

Crystal is a terrific plumber. She has no trouble with me hanging out watching her and explains what she's doing and why. I live in the country and learning what to do when things go "bump" in the night, usually at -40. Same with Caity in the office. If she can't answer my questions, she gets the answer and calls me back.

Most awesome customer service! From Caity and Tara in the office to all the boys that do the work. Thanks so much for making room for us and as always, fixing us up! Truly grateful for you all!

Great friendly staff and very professional. We have used Silvertip for many years and wouldn't use anyone else.

Impeccable service, I haven't had any contact in 10 plus years and they treated me like I was a monthly client even though it was a small job for the team. Huge obstacle off my plate. I failed to meet the tech when he showed up and he managed to complete the task overcoming my failure. Silvertip has bailed me out of 2 situations previously on remote locations (North of Spirit River). I can't express my gratitude enough. As messy as trades can get, this service is a class act.

Clear communication of job scope, pricing and scheduling. Friendly staff, professional, well marked vans and one stop shop for my garage heater as they have plumbers/gas fitters and electricians. I added on a side project for a good price and no hassle - done all in one day. 10 out of 10 recommend! We just moved here and couldn't be happier finding good contractors immediately.

My comment is kind of biased to the positive because we've used Silvertip for several projects, all were very well done and friendly service reps. You folks installed our shop pad heating system = A+! You've installed a new hot water tank for us = A+! You've serviced our Kinetico water purifier and sold us the cartridges for it = A+! Never had a bad experience using you folks or with your service reps. 🙂

We have been longtime clients of Silvertip because the service is always excellent and the guys are super diligent, polite and great at their craft! Always a happy customer!

We have used Silvertip for years and have always had friendly and excellent service. In an emergency situation, (which has happened once or twice), they have had someone come in as soon as possible with hardly any wait time at all. I would highly recommend and have recommended Silvertip to anyone.

Silvertip got me in quickly and a super nice gentleman did the work. The person I spoke with on the phone to schedule the job was great as well. I am management in the service industry and I pay attention to how good customer service is. It was perfect! Nice job!

First off, we were lucky to get squeezed in only a few hours after I called. They are very professional and give a courtesy text saying they're on their way so you're not tied to the house waiting. Then when the plumber came he was polite, professional and efficient. Obviously knew exactly what the problem was and how to fix it. In turning the water on and off he also made me aware of another non-urgent issue to keep an eye on. He was great and I was 100% satisfied with the great service.

Silvertip arrived just as I was dashing out the door to do 8 different things at once. I trusted them with the job and my home and they did not disappoint. When I returned home hours later, everything was in perfect working condition and as tidy as though they had not even been there. Thank you!

Very pleasant, knowledgeable and cleaned up after themselves. I'll keep calling them. Highly recommend.

They came to our business within a couple of hours and looked after our concerns. Excellent customer service. I would absolutely recommend Silvertip to anyone that requires their plumbing, heating, electrical and water issues or concerns addressed.

Worker was personable, knowledgeable, fast and affordable. Can't complain.

I have used Silvertip since they first started in business and regardless of who I deal with in the company, they are always courteous, helpful and professional.

Excellent service and professionalism! I called needing a leaking hot water changed out and was provided with relevant information and a quote. The plumber called when he was heading to the residence and kept me informed. Would definitely use Silvertip again!

We requested a plumber to check our under foundation sump, which he did thoroughly, quickly and resolved the problem with confidence. The plumber was polite, informative and demonstrated his abilities as a professional which I would definitely call again if I needed plumbing work done. Thank you so much! It is so nice to meet and deal with friendly, competent trades people.

Silvertip's staff are very courteous and friendly. We have used their services for nearly 10 years and we have never been disappointed with the superior quality of their work.

For all of our plumbing needs, we call Silvertip. It started back when the business was starting and Kevin came out to our first call. He was so personable, knowledgeable and efficient. He explained a bunch of stuff, which I really like as I enjoy learning about house maintenance, etc. We have called them ever since and ever since we have ALWAYS received the same excellent service no matter who the plumber has been. They have an amazing team and wonderful customer service! I will ALWAYS recommend Silvertip. Thank you!

Kevin was extremely knowledgeable and professional. Communication with everyone at Silvertip was extremely reliable and accurate. Kevin was excellent in that he is clearly competent yet he was still comfortable enough to quickly say "I don't know, but I can find out" if he didn't have an answer to my question. This was a pleasure as a customer to experience. He would always circle back once he had answers to these questions which made troubleshooting and scheduling a pleasure. We have had persistent boiler issues that took several visits to sort out, but communication was always clear and reliable, charges were discussed prior to work and always matched what was agreed upon. Once Kevin was finished there was never a trace that any work had been done as the areas were left clean and in good order. I will absolutely recommend Silvertip to anyone in need of plumbing or electrical.

The Silvertip team works hard to ensure they understand the job requirements and that I am satisfied. They respond quickly when called, and communications are respectful and timely.

The plumber arrived quickly. He figured out the problem when no one else could. He was very kind and clear with what he needed to do.

Thank you! We appreciated doing business with you. Ren was a perfect gentleman and his work was excellent. He was very courteous, competent and understanding. We will definitely be telling our friends and family about your business, and recommending you highly. Thanks again!

Customer service and all employees are beyond incredible. We've used Silvertip several times and we are always so happy with the service! Thank you!

All the staff we've encountered, from front desk to technicians to the manager always willing to help and accommodate us as much as possible. The technicians always update us as to the progress and arrival time, always very friendly and happy (our 5 year old grandson loves her), and the work is done professionally and in a timely manner. Housekeeping of the job is well done also. Silvertip is our first choice when requiring a plumber.

Punctual, courteous, knowledgeable, informative and competitively priced. Can't ask for anything more in a tradesman.

Came the same day I called. Troubleshooted the issues of the hot water tank and let me know what needed replacing. Cleaned up after finishing the job. The company let me know the cost of service when I called and once it was all said and done the price was around the mark they told me over the phone.

Silvertip excels above their competition with product knowledge, customer service and their responsiveness to consumers. I have used them both on a professional and a personal level, they never fail to deliver quality work. I will continue to recommend Silvertip to all of my customers, friends and family.

The service was excellent. I really appreciated the calls and text reminder that let me know when we could expect the service person to arrive. The service person was very knowledgeable and knew exactly what was required and stepped me through what had to be done. I was expecting it to take all day to complete so I was very happy when he completed it before noon.

Your plumber called to tell me he was on his way at the promised time. I had three problems and he promptly attended to them. He had to go buy a new tap system which he did willingly and the work was done and he checked to make sure there were no leaks. A relief for me. Thanks!

Excellent service! The technicians were so professional, friendly and very competent in their field. I plan on utilizing their services moving forward. I highly recommend this company as they demonstrated such great customer service and they get the job done right!

I love the service and the friendliest skilled employees!

It was nice to have a service company show up when scheduled. Workers were competent, clean and did a very nice job! A large thank you to the lady and gentleman that came out to our house to do the work. It was a nice change from the other service providers I have dealt with during our renovation. I would recommend Silvertip to anyone without hesitation.

I so appreciate the service that I get from Silvertip Plumbing and that is why I am a longtime customer.

Always friendly! Fantastic work! This team knows the genuine definition of "customer service"! Thanks, another job well done!

Prompt and professional quality work. Definitely value for dollar.

Always prompt, courteous, professional service and they stand behind their work.

We had Silvertip come out and do both our new sewer/water and gas hook ups and were happy with both how neatly and efficiently everything was done. Will absolutely use their team again in the future!

I called Silvertip Tuesday due to my furnace that died early in the morning. They let me know they were booked solid until Thursday afternoon, however, if an opening comes up they will contact me. I booked it for repairs on the Thursday. Later that day around 3pm, I got a call that they  had an opening so they came and got my furnace fixed. This is the third time I have used Silvertip and I am very pleased with their service.

Our hot water tank failed in the early afternoon. I called Silvertip and they arranged for a technician to be there by mid afternoon with a new tank, and by supper the new tank was installed and in service. I have used Silvertip for years and I have always found them prompt, professional, easy to work with and nicely competitive when it comes to pricing. I would wholeheartedly recommend Silvertip for all your plumbing needs.

Integrity and honesty are important traits, and the people I deal with at Silvertip Plumbing express those traits.

Silvertip has taken care of ALL our plumbing and heating needs for years. I would definitely recommend Silvertip to anyone who needs these services, and have in fact recommended them in the past.

Friendly and excellent customer service. We have dealt with Silvertip for a long time and we have never had any issues! Would recommend Silvertip to anyone.

Excellent customer service, professional and knowledgeable staff, and the install was done in a timely manner.

Kevin was great to deal with. Very polite, informative and professional.

The plumber came to my house when he said he would and the job was completed in a good amount of time. He also checked other concerns I had and made some recommendations. I'm very happy with the service.

We always use Silvertip Plumbing. They are very accommodating even when they are very busy they still find the time to fit us in their schedule. They are fast, efficient and once the job is done, they explain exactly what was done and why. Crystal has been to our house a few times now in the past 2 or so years to fix or repair plumbing issues. I would highly recommend Silvertip to anyone.

Timely, friendly and professional and did the work with care. Also, the plumber took the time to explain the problem which I found very helpful!

Quick response to after hours calls is greatly appreciated. Great communication from service technicians and office staff. Highly recommend their services!

Very knowledgeable, professional and personable. Also, explained a few things about my furnace that is very helpful to know. Thank you!

Silvertip Plumbing gave prompt, professional and courteous service. I was informed throughout the job about how things were going and what the end result of the job entailed. Very pleased, thank you!

Friendly, knowledgeable, professional and on time!

Job was done on time, willing to accommodate my existing plumbing as much as possible, the plumber did a really good job of cleaning up after the job was done. You gave me a price up front and that is what it was, no additions after the fact. The plumber that was at my home was very pleasing and accommodating. Job well done!

Very competent plumbing service from the employee, honest (a most important factor that must be present in any business I deal with), easy to talk to, explained problem, efficiently used time, itemized bill, solved the problem, used floor covering - particularly on rug area, then CLEANED up the area when job completed. I would recommend Silvertip Plumbing without hesitation.

Job was completed efficiently and all potential copper plumbing issues were eliminated.

Friendly and knowledgeable staff, easy booking process and installation by qualified and competent technicians who take the time to walk you through the equipment to ensure you are comfortable prior to leaving! Extremely professional!

They are HONEST in their work and everything related to their work.

The plumber that came was efficient, friendly and offered helpful suggestions for maintenance going forward. I have always had great service from Silvertip.

The online price quote system was a breeze and easily accessible to view and forward to others within our company. The plumber sent to complete the required repairs was pleasant to communicate with and was very efficient.

The team is always very helpful. They explain what they are doing and why. Took pictures to put on our file in the event we need something in the future they had it on file. Ren went above our expectations when he ensured to close the door to the basement every time he went downstairs, closed the door to the bathroom when he was done, and made sure to reattach the cabinet locks after he was done. All of this as our curious toddler followed him around being his "site boss". We appreciate the care this team has for coming in to others' homes and treating it like their own.

I have used Silvertip for a few jobs and have no complaints. Always treated good and promptly. Would definitely recommend!

Very efficient and quality work.

Great service, fast response time, came the same day I called. Explained what she was doing and why. I would highly recommend this company.

Amazing customer service. Hugely professional and friendly! 10/10 recommend!

The technician was very knowledgeable and customer oriented. The technician was very approachable and answered all my questions! Excellent service - thank you!

Great service - quick and pleasant! I like the text message to confirm and let me know who was coming to my house.

Service is prompt, work is well done and tidy! Staff are knowledgeable and friendly. Highly recommended!

Excellent customer service and response to the unplanned failure we had to our hot water tank.

A real person answers the phone and is very pleasant and efficient in arranging for help with our furnace when needed. Service people are prompt and really forthcoming and informative when working on our problems.

Everyone I have dealt with at Silvertip has been exceptional! Crystal was great to deal with for the install of our water system!

Silvertip was quick to respond. All the staff I dealt with were excellent. They got the job done and did it well and had great follow up.

Prompt service, very thorough investigation of the issue, repair made in a timely manner. And a friendly plumber who put up with my puppy climbing all over him. Haha!

First call, always! Nice people, smart plumbers, great business!

Your quote and field service was completed in a timely fashion. Tara and Caity were extremely professional and kept my difficult situation positive. To receive a call from the field worker was unexpected, but totally welcome, to inform us of all the work completed. THANK YOU FOR ALL YOU GUYS HAVE DONE!

Good service from the office staff. The tech was awesome to work with and performed a very clean install. No complaints here!

You guys are very professional and a dream to deal with.

The service has been the best that we have experience in regards to trade services. From Caity on the other end of the phone, who has always been concerned with our schedule and the time that it takes to getting any parts during these COVID times, to the service techs like Kevin and Ren who both have showed respect to our home have had great manners; something that has been forgotten in our new age. The workmanship has been excellent, the work areas are always cleaned up after performing the tasks. Well done and thank you Silvertip!

Great service, friendly staff, and handled our complex job very well with a positive outcome.

Great company with fair prices! These are the people you can count on to do a thorough job when it comes to the maintenance and repairs of your home plumbing. I can't thank them enough for coming out and addressing the issue that has been causing back up problems on and off for several years (that includes having other companies to come snake drains multiple times with no end in sight). I'm so relieved that they resolved the problems! I will be a happy, returning customer if I encounter any  more future issues.

I had an emergency repair needed. Silvertip sent a plumber to my house within an hour. She was quick, professional and very kind/easy to interact with.

The customer service is by far the best. I have used Silvertip for years and never had bad service.

We have a general contracting company and have worked with Silvertip on many projects over the years. Thank you for your excellent service and quality workmanship. Support local, we highly recommend Silvertip's qualified team for your plumbing and heating needs.

We are very pleased with the workmanship and the pleasant service person.

The guys that were sent were courteous, polite and efficient. Price was great and everyone was very professional and quick to answer questions. What's not to recommend?

Once again, Silvertip Plumbing to the rescue! I called at 8:00am and by 9:30am Silvertip was at the house with a new hot water tank in tow. This team makes things seamless - everything from answering my questions over the phone, to coordinating with the onsite technician, to invoice and payment. This is why Silvertip are the only people I call when I need plumbing and water solutions. Thank you!

Service is professional and of high quality. Thank you!

Great customer service. Repair person was very courteous and explained what was wrong and the corrective measures to be taken.

They came earlier than my appointment was scheduled for, but called to confirm. They discussed what they were going to do, explained a humidifier fix with me and completed my service in efficient time. My bill was actually less than I was expecting. Perfect.

We had used Silvertip before and the service was great. Again, you did not disappoint us. Thanks so much!

I would highly recommend Silvertip Plumbing. They show up when scheduled, call when on site with findings and reasonable solutions. I have used them on my personal home and rental properties. It is a comfort knowing work is being completed by a competent company.

We had someone at our office within 2 hours of placing our call. The technician who came for the service call was friendly, professional and provided great communication regarding the problem. This is the second time we have had Silvertip in for problems and we're very satisfied with the work done each time.

Tech was knowledgeable, courteous and cleaned up after herself.

Friendly, reliable service provider. A good thing in these trying times. Thanks!

Crystal was very professional, friendly and competent. The job was done quickly, she cleaned up after herself and explained the process as she was doing her job. I definitely recommend Silvertip Plumbing for any of your plumbing needs!!!

Excellent, quick service. Knowledgeable installer.

So far, each time we have used Silvertip we have received professional, helpful and truthful service.

Excellent knowledge, does a great job.

They fit our work in quickly as we had no water and it was done very neat and tidy. In a crazy world, the plumber took every precaution, over and above, for Covid. Thank you - we appreciate it!

Silvertip Plumbing makes you feel confident they are taking good care of your heating and plumbing maintenance. The service time is reasonable and they communicate the issue clearly. I would definitely recommend their company.

Fantastic service, really nice installer, great communication.

Silvertip provides 5 star service, from the office to the field staff! We are always happy with the service received.

Prompt, completed job as promised, solved the problem.

Thanks for being so helpful and clear with our options regarding our broken water heater. We also appreciate the easy and efficient installation and removal of our old water heater. We will highly recommend your company to anyone that we come across that may be able to benefit from professional plumbing service. Thanks again!

Excellent, professional service.

Thank you so much for fixing our boiler. Will be using you guys for all future services. A+ service!

Everyone was extremely friendly and helpful. Booking an appointment was easy and the office personnel were very accommodating with my schedule. Kevin, the serviceman, was respectful, knowledgeable and very efficient. He quickly solved and fixed my problem. Well done!

The process was quick and easy, Silvertip was able to do the work immediately and the technician that performed the work was great.

Excellent service, reliable, great staff!

I felt you went above and beyond. Fixed things that needed to be fixed, friendly and clean.

Prompt, friendly service. Showed up when you said you would. Provided suggestions to improve the function/drainage components in our kitchen and bathroom.

Very professional service, great installation and clean up. The tech was wearing a mask and gloves as per Covid protocol. These are not easy times having to work under these conditions. Thank you!

Very good service. Will definitely keep them in mind for plumbing problems and will 100% recommend their services.

Great communication. They called before coming, they were on time and they fixed the heater in a timely fashion and had parts on hand. Great service!

The installer was well prepared, knew her trade and was able to complete the job within a very quick time. The worksite was left looking clean and presentable, almost like no work was done there.

Silvertip are prompt, friendly and knowledgeable. I have no hesitation in using their services again or recommending them to friends.

Silvertip Plumbing goes above and beyond. They're intelligent, professional, respectful and kind. They do amazing work. They are my people. You can't get better than that!

Plumber was very professional and job was done in a timely manner.

Crystal represents your company very well. Organized, efficient, courteous and professional.

Great service, neat job and very pleasant to deal with.

Amazing, quick and friendly service at a fair price!

I feel I have an excellent relationship with this company and they try hard to accommodate me. Today was a great example of them hustling to provide me with service on very short notice.

Kevin was very helpful and efficient and explained what I need to do to get some further work done. He cleaned up from the work he did and everything works fine. Thank you Kevin!

The serviceman was knowledgeable, efficient and they are always fair with their pricing regardless whether it is during regular hours or overtime.

Fast, efficient service. Ren was very polite and knowledgeable.

On time with the appointment, did excellent work and kept me in the loop all the way through the process. Great company to deal with!

Courteous staff and excellent work. I would highly recommend Silvertip to anyone needing plumbing services. Top notch!!

I have been using you guys for years and always get great service. No need to shop anywhere else. Great job Silvertip!

Staff visited quickly, all were polite, courteous and efficient. All were knowledgeable and competent. They arrived on time and completed the install on given timeline. I'd use them again!

The technician was friendly, prompt and knowledgeable. What more could you ask for!

I have a long-standing relationship with Keith and Kevin who have always provided efficient and excellent service on any occasion. Very dependable and reliable.

Always helpful, meticulous work, convenient updates, payments, etc.

The technician's approach seemed honest, reasonable and helpful.

Excellent! Fixed the problem, always use Silvertip.

Silvertip showed up promptly and solved a problem with my furnace immediately, which another service man could not solve. I would highly recommend this company.

Superior work, done promptly and courteously with a special eye for detail and quality. I like feeling I got value for my money, and that is how I feel today.

Crystal was amazing, and while she was here she helped out with a few minor problems on my husband's "to do" list. She was friendly, knowledgeable and I really appreciated all her hard work and efforts. Thank you!

The gentleman was outstanding. Also, the service was punctual and saved my basement. I've used your services in the past and have never been dissatisfied.

I am satisfied with their home services. No doubt I will recommend them to my family and friends. Looking forward to asking for their help in the future.

Great service and loyal to customers and the community.

Prompt and friendly service!

Very fast response and the technician was very friendly and knowledgeable. Good customer service!

We have used Silvertip for ten years and have always been satisfied.

Excellent service, quick response. Very good company to deal with!

Very professional, courteous and prompt.

I have used Silvertip on 2 occasions. Once to service my furnace when I purchased my home, and just today when my furnace stopped working. They were able to get out the same day and get the heat back on. Very happy with the service.

Great, quality work and great service. They were also the lowest quote out of 3 different companies. Very professional to deal with, and didn't mind my 4 year old daughter chatting their ear off while they worked.

Fast, efficient service. Problem was solved in one visit.

I had some work done today and the fellow was early, super nice, professional and above all, just a great human! He not only fixed my problem within minutes, he checked out the possibility for me having extra work done in the future. I'm so happy from this whole experience and will 100% call Silvertip back!

Thank you Ben for the exceptional service. You gave us solutions to fit both our needs and budget. You were friendly, efficient and knowledgeable. Thank you for the baby proofing tips; hopefully that's the last toothbrush flushed down our toilets (for a while).

Ben was fantastic! He took the time to show and explain to me exactly what had broken on my old unit and gave us two options of either replacing or repairing it. He was a pleasure to deal with. I highly recommend!

Prompt, friendly, knowledgeable!

Good workmanship!

Thank you for coming so fast to help me today. My daughter was at the house and said the plumber did good work and replaced my pump quickly!

Plumber was very informative.

Very friendly service, and they worked hard to reduce our costs as much as possible.

Service is always prompt, friendly and competent.

Quick service and they gave me the best options that made sense for my problem and took care of it ASAP.

Silvertip is our usual first choice. They have done and continue to do great work, but better yet... they have exceptional customer service!!

I have used Silvertip many times over the past fifteen years and have never been disappointed by the work, or surprised by the price.

Excellent service!

Fast, efficient and knowledgeable. Fair pricing.

Great experience and I got some helpful tips!

Fantastic! Great work, customer service is superb - our number one choice hands down!

I chose a 10/10 because the whole team have been terrific! I will definitely recommend the company to everyone.

Customer service was great from speaking with the dispatcher to the specialist that came to the house. He gave us all the information we needed to make our decision on repairs/changes to our heating system and they were on time.

Service personnel are very courteous and always call on the day of service to let you know when they will be there for the appointment.

Very professional, great communication with all the staff from the office to the technician. Great results and we have a trusted relationship.

Great service and extremely friendly, personal.

My call regarding a plumbing problem, my conversation with Keith and then Crystal came and fixed the problem. All of you warmed my heart on this frigid -30C temperature day. Good caring people. Thanks!

Ben was very pleasant and informative. The receptionist was very friendly and worked fast to get us taken care of. I will be calling for furnace maintenance and cleaning in the Spring.

Very good service, always reliable.

Silvertip was very accommodating in scheduling an appointment. The plumber was very thorough and courteous.

Ben was punctual and courteous, and did an excellent job!

Very polite, thorough and you guys were here quickly. Thank you so much!

Silvertip has been taking care of our well water treatment and plumbing requirements for many years. Service has always been prompt and professional. Our hot water tank cratered on December 22nd. I called Silvertip first thing on December 23rd morning. Caity set the wheels in motion to install a new tank the same day. The service techs, Crystal and Adam, displayed great ingenuity installing the tank in a difficult location. Excellent job. Thank you!

Technician was thorough and knowledgeable and was great at troubleshooting and fixing the problem.

Staff were quick, courteous and knowledgeable.

Crystal was very friendly, efficient and conscientious. She also fixed my tap and was understanding with my dog!

Very impressed with knowledge, thoroughness and skills.

Very fast service...thanks! Ren was great!

Silvertip really came through for us during a very stressful water leak situation. From the original phone call to having Ben fix everything in tip top shape, the process was simple, fast and professional. The Silvertip team helped take a lot of stress out of our situation and for that we're very thankful.

I contacted Silvertip first thing in the morning and they were able to send out Crystal that afternoon. Crystal is amazing. She was so professional, she not only went above and beyond to fix my issue, but she took the time to educate me on the issues and she was able to fix the issues at hand so that we could have our plumbing working. Unfortunately the original work on my house was not completed properly and I will have to get that fixed, and I will be having Silvertip back again to fix the other issues. I wish that I had Silvertip and Crystal when I was building my home in BC. I am so appreciative of the amazing work and the integrity of Crystal and Silvertip. Thank you so much for saving my day and being so awesome.

Silvertip Plumbing always provides top notch service. Crystal was a pleasure to work with.

Awesome job!

Super technician / plumber, prompt and courteous.

Worker was polite and professional.

Price was exactly as quoted, appointment was two days earlier than expected, and the plumber was courteous and professional.

Well organized from the quote to installation, very impressed. Reasonable pricing as well. I would recommend Silvertip to anyone and would use them again.

Professional, and they make sure the job is done to customer satisfaction. I would recommend Silvertip to anyone.

Called Caity and gave her all the information needed to service my boiler. Kevin showed up on time with parts on hand and did an awesome job! Great work Team Silvertip!

Ben was very friendly and explained what he was doing to the furnace. I would definitely call Silvertip again.

Excellent communication, friendly service.

As usual, they arrive on time and are willing and able to answer any questions asked during their visit. It's great appreciated how they text ahead of the appointment as to when they'll be there, along with a name and picture of the technician.

Professional service.

Kevin is a smart, hard working technician and was a pleasure to deal with.

Silvertip Plumbing is a great company! The technicians are very knowledgeable and really do care about the work they perform.

Fast, friendly, clean service. Highly recommend!

Everybody I deal with was pleasant and knowledgeable. The work was completed on time and without issue.

Always great service!

You're awesome to deal with!

Very friendly, knowledgeable and efficient!

You're AWESOME!

Fair price for the work done. The boys were efficient and motivated to complete a task that was less than fun. When the trench for the gas line was dug, the boys took the time not to rip out the lawn with no regard for aesthetics. They cut it out (like cutting sod) and replaced it and left a limited sign of a trench. Thanks for the good job!

Prompt and professional.

I was pleased with the service, workmanship and attitude of the service people.

Prompt and professional service supplied by good people.

Ren was great. He let us video him and explained how to replace the UV light and filters clearly to us so we could do it ourselves in the future. He will be our video star at least once a year - LOL! Thanks again!

Kevin arrived on time, asked many questions to make sure everything was how I wanted it and left a clean site behind him.

Had issues with my pressure pump. Called first thing in the morning and the service technician was at the rural property in less than 2 hours with a new pump.

Silvertip Plumbing is always prompt and honest with their service. I always recommend Silvertip Plumbing!

The people at Silvertip have a very pleasant and happy atmosphere about them. They kept the work site neat and tidy, and when completed, it was as clean as could be and everything was working. Well done!

Excellent install and great customer service.

Twice I called in two weeks and Silvertip came immediately and fixed the problems. Appreciate it - thanks!

Awesome service and the techs are first class.

Great service "allways"!

We would definitely recommend Silvertip. They are efficient, friendly and very professional.

Professional, efficient and honest.

Good, friendly service and they kept me informed throughout the entire appointment.

A total ten! Crystal was awesome; knowledge, workmanship, and interpersonal skills.

Very professional advice on water systems.

I appreciate how quickly Silvertip came to help us. The plumber was very polite and worked quickly. I would recommend Silvertip Plumbing to anyone.

On time all the time!

Efficient and very nice to deal with. They got the job done in a timely manner. I would recommend this company anytime.

Friendly staff and very accommodating. Thanks again!

Very prompt, courteous, efficient service. Great job!

Quick service!

Crystal was very friendly and got the job done. She even taught my 4 year old about her job. I highly recommend her for any plumbing needs!

Silvertip has always been good to us. Kevin is very pleasant to deal with.

The plumber was very nice, easy to talk to and efficient! I have exactly what I needed - thanks Silvertip!

The staff are very friendly and accommodating and the service was great also!

Excellent service and fair pricing!

Knowledgeable sales rep and the installation of equipment was very neat and tidy.

I was very impressed with the service. When I phoned they had an appointment for me the very next morning (it was not an emergency, I had water just not hot water). The technician was very polite and explained everything that he had done and answered all of my questions I asked. I would recommend this company to anyone - family, friends and all others.

Excellent, friendly service in a timely manner!

Arrived as scheduled and completed the work in a timely manner. The friendly technician answered the questions I had with no hesitation.

Service is quick, friendly and affordable!

I discovered a hot water line leaking between the walls in my home. After several frantic calls to get a plumber, I called Silvertip and they were able to send someone within an hour or so. Once they arrived, the problem was diagnosed and repaired within an hour and a half. Amazing work in a 'hard to get' spot! From now on, Silvertip will be my first and only call - THANK YOU SILVERTIP!

Very professional. Responded quickly and was very pleasant to work with.

Amazing customer service! I was super impressed.

You guys are fantastic to deal with. Anytime we have had a problem you have been there to fix it. I have recommended you guys before and will continue to do so.

From appointment to installation, Silvertip is efficient, punctual, polite and friendly. We will definitely use them in the future.

10/10 service! Got me in the same day and had my water leak fixed.

Another great job done by Ben. I can always count on Silvertip Plumbing.

They never have ever tried to mislead me on ANY of the work they have done for me. And if they make a mistake they stand behind their errors and make it right.

Always prompt, friendly and efficient service.

Fast service, polite and an explanation of the work done - very thorough. Excellent job!

The service has always been fantastic, from the plumber to the staff at head office.

Would recommend 10/10. I've used Kevin in the past and he is excellent.

Did a very nice job and our plumber was a very helpful guy!

Crystal was my plumber and she was very professional and kept me apprised of her work along the way. One of the better companies I have dealt with in a while.

Our hot water tank kicked the bucket, and these guys were FANTASTIC!! Went way over and above, and did an awesome job. So very impressed with the knowledge, professionalism and the reasonable prices!!

I have used Silvertip in my home and also at my business. These guys are at the top of their game. I have recommended them to family, friends and colleagues. I also purchased one of their reverse osmosis systems at my place of business. I have over 30 employees and have cut my distilled water bills to zero and the system has already paid itself off in less than a year. Keep up they great work Silvertip.

Tyler Garden from Silvertip Plumbing installed a Kinetico Home Water System in our home May 1, 2015.

Our expectations of this system have been exceeded. I no longer have dry skin, no need for lotions, my laundry is whiter and brighter. Our dishwasher cleans better also. What a relief of not buying bottled water any more, we drink right from the Reverse Osmosis tap.

Along with the water being great, just want to say Tyler is amazing also. Soft spoken, friendly, very knowledgeable and informs you of the history of the company. It’s nice to know that they are right here in Grande Prairie if you need supplies in the future.  He came back within a week and made sure that everything is working as promised.

Thanks for everything!

Tyler came to my house to help me install the Reverse Osmosis System that came with my house. I didn't even buy it through you guys and you were still so helpful to me. Tyler got it installed in about 30 minutes and we chatted the whole time. Thanks.

Silvertip Plumbing & Water Solutions has been amazing to deal with. I purchased a Kinetico city water system to soften the water and remove the chlorine. My personal favourite is how it feels to shave with soft water and no “soap scum” on the shower doors. Thanks Silvertip!

For the last week, we have been enjoying our new water system by Kinetico. Thanks goes to Tyler and the pros at Silvertip Water Solutions for giving us the best water we have ever had. For years, we have had soft water in our other homes. It has been something we have wanted to install for sure in our new home as well. We thought we would try out a Kinetico System this time and have fallen in love with water all over again. We selected the whole home system after hearing how affordable it was to do a complete package. The soft water is amazing. I have a little mirror in the shower to help get my shaving lines just right and keep the mess out of the sink. It has been really cool to have it be clean and without water spots every time I go to shave. It is the little things that really help me appreciate the system.

The Reverse Osmosis water has been a dream to drink. There have been a few surprises we were not intending to have. One of which is that a glass of water that sits for a couple of hours stays crisp and clean tasting. In fact, we have a couple water containers in our bathroom for after we brush our teeth at night and for three days in a row, the water tasted perfect. Of course, it was gone by then but there is something to be said about having water that has nothing in it to settle out and alter the “freshly poured” taste.

I was also surprised by visiting a local favorite restaurant and getting the usual glass of water with a lemon and being amazed at the levels of chlorine that I had never even noticed before. This is an unreal difference for both the way we feel drinking the water, and the incredible quality of the whole home system.  If you’re like me, you just don’t know what you are missing until you have a high quality water system.

We are loving it!

Just wanted to give a quick shout out to the team at Silvertip Plumbing!

We were having a few problems with hard water issues and decided that we had to do something about it. I am the type of guy that researches the heck out of everything before making a substantial investment. What I discovered was that everyone was raving about these so called Kinetico water softeners and how they were the best units hands down. After seeing this, I figured this is what we needed. Further investigating I found that Silvertip Plumbing in Grande Prairie, Alberta was the closest distributor. I gave them a call and the rest is history. They were amazing to deal with and answered all my questions regarding a Kinetico water softener system. Within a few short days, they were out to install our system.

The result was amazing, our clothing washed up nicer, our dishes no longer had that nasty white film with spots all over them. And having a shower felt like a whole new experience. Our skin was no longer dried out and flaky. A few cool features of the system was the fact that it did not need power to operate so when the power went out, you did not have to worry about reprograming your timer on your system to flush. Another feature was that it has two tanks so when one side was spent, it would switch to the other tank and flush so you were never without soft water. Just an amazing system! The Kinetico is a system that you set up, and other than adding salt to the system once in a while, you can forget about it and be confident knowing that it is doing its job.

We were so happy with the Kinetico water softener we purchased that after our existing reverse osmosis system at the time stopped working, we decided to purchase the Kinetico K5 RO system from Silvertip Plumbing. As usual they were out quickly and installed the system; couldn’t be happier. The water quality is outstanding! And just like all Kinetico products, trouble free.

Thanks, Silvertip Plumbing!