Testimonials

Prompt, friendly service. Showed up when you said you would. Provided suggestions to improve the function/drainage components in our kitchen and bathroom.

Kevin D.

Very professional service, great installation and clean up. The tech was wearing a mask and gloves as per Covid protocol. These are not easy times having to work under these conditions. Thank you!

Don N.

Very good service. Will definitely keep them in mind for plumbing problems and will 100% recommend their services.

Vilma A.

Great communication. They called before coming, they were on time and they fixed the heater in a timely fashion and had parts on hand. Great service!

Tom C.

The installer was well prepared, knew her trade and was able to complete the job within a very quick time. The worksite was left looking clean and presentable, almost like no work was done there.

Dave G.

Silvertip are prompt, friendly and knowledgeable. I have no hesitation in using their services again or recommending them to friends.

Robert P.

Silvertip Plumbing goes above and beyond. They're intelligent, professional, respectful and kind. They do amazing work. They are my people. You can't get better than that!

Michelle B.

Plumber was very professional and job was done in a timely manner.

Bernadette K.

Crystal represents your company very well. Organized, efficient, courteous and professional.

Brian A.

Great service, neat job and very pleasant to deal with.

Dan R.

Amazing, quick and friendly service at a fair price!

Jenna C.

I feel I have an excellent relationship with this company and they try hard to accommodate me. Today was a great example of them hustling to provide me with service on very short notice.

Phil L.

Kevin was very helpful and efficient and explained what I need to do to get some further work done. He cleaned up from the work he did and everything works fine. Thank you Kevin!

Neil A.

The serviceman was knowledgeable, efficient and they are always fair with their pricing regardless whether it is during regular hours or overtime.

David S.

Fast, efficient service. Ren was very polite and knowledgeable.

Jason O.

On time with the appointment, did excellent work and kept me in the loop all the way through the process. Great company to deal with!

Ken T.

Courteous staff and excellent work. I would highly recommend Silvertip to anyone needing plumbing services. Top notch!!

Jim M.

I have been using you guys for years and always get great service. No need to shop anywhere else. Great job Silvertip!

Billy Z.

Staff visited quickly, all were polite, courteous and efficient. All were knowledgeable and competent. They arrived on time and completed the install on given timeline. I'd use them again!

Tamara V.

The technician was friendly, prompt and knowledgeable. What more could you ask for!

Gary S.

I have a long-standing relationship with Keith and Kevin who have always provided efficient and excellent service on any occasion. Very dependable and reliable.

Sam D.

Always helpful, meticulous work, convenient updates, payments, etc.

Krista S.

The technician's approach seemed honest, reasonable and helpful.

Tom P.

Excellent! Fixed the problem, always use Silvertip.

Shane G.

Silvertip showed up promptly and solved a problem with my furnace immediately, which another service man could not solve. I would highly recommend this company.

Kathryn E.

Superior work, done promptly and courteously with a special eye for detail and quality. I like feeling I got value for my money, and that is how I feel today.

Steven H.

Crystal was amazing, and while she was here she helped out with a few minor problems on my husband's "to do" list. She was friendly, knowledgeable and I really appreciated all her hard work and efforts. Thank you!

Tracy B.

The gentleman was outstanding. Also, the service was punctual and saved my basement. I've used your services in the past and have never been dissatisfied.

Curtis D.

I am satisfied with their home services. No doubt I will recommend them to my family and friends. Looking forward to asking for their help in the future.

Doreen G.

Great service and loyal to customers and the community.

Jonathan B.

Prompt and friendly service!

Milano for Men

Very fast response and the technician was very friendly and knowledgeable. Good customer service!

Shawn M.

We have used Silvertip for ten years and have always been satisfied.

Kirsty B.

Excellent service, quick response. Very good company to deal with!

Ken T.

Very professional, courteous and prompt.

Alexander H.

I have used Silvertip on 2 occasions. Once to service my furnace when I purchased my home, and just today when my furnace stopped working. They were able to get out the same day and get the heat back on. Very happy with the service.

Philip O.

Great, quality work and great service. They were also the lowest quote out of 3 different companies. Very professional to deal with, and didn't mind my 4 year old daughter chatting their ear off while they worked.

Rick N.

Fast, efficient service. Problem was solved in one visit.

Anne B.

I had some work done today and the fellow was early, super nice, professional and above all, just a great human! He not only fixed my problem within minutes, he checked out the possibility for me having extra work done in the future. I'm so happy from this whole experience and will 100% call Silvertip back!

Michelle B.

Thank you Ben for the exceptional service. You gave us solutions to fit both our needs and budget. You were friendly, efficient and knowledgeable. Thank you for the baby proofing tips; hopefully that's the last toothbrush flushed down our toilets (for a while).

Kim M.

Ben was fantastic! He took the time to show and explain to me exactly what had broken on my old unit and gave us two options of either replacing or repairing it. He was a pleasure to deal with. I highly recommend!

Martine B.

Prompt, friendly, knowledgeable!

Alanna N.

Good workmanship!

Tom S.

Thank you for coming so fast to help me today. My daughter was at the house and said the plumber did good work and replaced my pump quickly!

Carolyn C.

Plumber was very informative.

Ray B.

Very friendly service, and they worked hard to reduce our costs as much as possible.

Sharon D.

Service is always prompt, friendly and competent.

Mel E.

Quick service and they gave me the best options that made sense for my problem and took care of it ASAP.

Scott R.

Silvertip is our usual first choice. They have done and continue to do great work, but better yet... they have exceptional customer service!!

Kathy S.

I have used Silvertip many times over the past fifteen years and have never been disappointed by the work, or surprised by the price.

Doug H.

Excellent service!

Benedict Pipeline

Fast, efficient and knowledgeable. Fair pricing.

Trimac Energy Services

Great experience and I got some helpful tips!

Lacey C.

Fantastic! Great work, customer service is superb - our number one choice hands down!

Brian S.

I chose a 10/10 because the whole team have been terrific! I will definitely recommend the company to everyone.

Nola G.

Customer service was great from speaking with the dispatcher to the specialist that came to the house. He gave us all the information we needed to make our decision on repairs/changes to our heating system and they were on time.

Shayna L.

Service personnel are very courteous and always call on the day of service to let you know when they will be there for the appointment.

Maria K.

Very professional, great communication with all the staff from the office to the technician. Great results and we have a trusted relationship.

Leslie N.

Great service and extremely friendly, personal.

Pat’s Off-Road Transport

My call regarding a plumbing problem, my conversation with Keith and then Crystal came and fixed the problem. All of you warmed my heart on this frigid -30C temperature day. Good caring people. Thanks!

Elizabeth R.

Ben was very pleasant and informative. The receptionist was very friendly and worked fast to get us taken care of. I will be calling for furnace maintenance and cleaning in the Spring.

Tracy C.

Very good service, always reliable.

Chris M.

Silvertip was very accommodating in scheduling an appointment. The plumber was very thorough and courteous.

 

Rod W.

Ben was punctual and courteous, and did an excellent job!

Sharayah B.

Very polite, thorough and you guys were here quickly. Thank you so much!

Patrick P.

Silvertip has been taking care of our well water treatment and plumbing requirements for many years. Service has always been prompt and professional. Our hot water tank cratered on December 22nd. I called Silvertip first thing on December 23rd morning. Caity set the wheels in motion to install a new tank the same day. The service techs, Crystal and Adam, displayed great ingenuity installing the tank in a difficult location. Excellent job. Thank you!

Dave W.

Technician was thorough and knowledgeable and was great at troubleshooting and fixing the problem.

Dana D.

Staff were quick, courteous and knowledgeable.

Gladys D.

Crystal was very friendly, efficient and conscientious. She also fixed my tap and was understanding with my dog!

Dawn S.

Very impressed with knowledge, thoroughness and skills.

Murray H.

Very fast service...thanks! Ren was great!

Tyya G.

Silvertip really came through for us during a very stressful water leak situation. From the original phone call to having Ben fix everything in tip top shape, the process was simple, fast and professional. The Silvertip team helped take a lot of stress out of our situation and for that we're very thankful.

Keely B.

I contacted Silvertip first thing in the morning and they were able to send out Crystal that afternoon. Crystal is amazing. She was so professional, she not only went above and beyond to fix my issue, but she took the time to educate me on the issues and she was able to fix the issues at hand so that we could have our plumbing working. Unfortunately the original work on my house was not completed properly and I will have to get that fixed, and I will be having Silvertip back again to fix the other issues. I wish that I had Silvertip and Crystal when I was building my home in BC. I am so appreciative of the amazing work and the integrity of Crystal and Silvertip. Thank you so much for saving my day and being so awesome.

Darci and Jason

Silvertip Plumbing always provides top notch service. Crystal was a pleasure to work with.

Normie J.

Awesome job!

Serge A.

Super technician / plumber, prompt and courteous.

Terry R.

Worker was polite and professional.

Dennis W.

Price was exactly as quoted, appointment was two days earlier than expected, and the plumber was courteous and professional.

Nick B.

Well organized from the quote to installation, very impressed. Reasonable pricing as well. I would recommend Silvertip to anyone and would use them again.

Darren T.

Professional, and they make sure the job is done to customer satisfaction. I would recommend Silvertip to anyone.

Bernadine S.

Called Caity and gave her all the information needed to service my boiler. Kevin showed up on time with parts on hand and did an awesome job! Great work Team Silvertip!

Bob F.

Ben was very friendly and explained what he was doing to the furnace. I would definitely call Silvertip again.

Darlene P.

Excellent communication, friendly service.

Ryan H.

As usual, they arrive on time and are willing and able to answer any questions asked during their visit. It's great appreciated how they text ahead of the appointment as to when they'll be there, along with a name and picture of the technician.

Denny F.

Professional service.

Dennis F.

Kevin is a smart, hard working technician and was a pleasure to deal with.

Dustin R.

Silvertip Plumbing is a great company! The technicians are very knowledgeable and really do care about the work they perform.

Normie J.

Fast, friendly, clean service. Highly recommend!

Kerry P.

Everybody I deal with was pleasant and knowledgeable. The work was completed on time and without issue.

Mark M.

Always great service!

Maria K.

You're awesome to deal with!

Richard P.

Very friendly, knowledgeable and efficient!

Karolyn K.

You're AWESOME!

Tyson B.

Fair price for the work done. The boys were efficient and motivated to complete a task that was less than fun. When the trench for the gas line was dug, the boys took the time not to rip out the lawn with no regard for aesthetics. They cut it out (like cutting sod) and replaced it and left a limited sign of a trench. Thanks for the good job!

Chris F.

Prompt and professional.

Rick P.

I was pleased with the service, workmanship and attitude of the service people.

Brian T.

Prompt and professional service supplied by good people.

Dean F.

Ren was great. He let us video him and explained how to replace the UV light and filters clearly to us so we could do it ourselves in the future. He will be our video star at least once a year - LOL! Thanks again!

Kathy M.

Kevin arrived on time, asked many questions to make sure everything was how I wanted it and left a clean site behind him.

Darcy M.

Had issues with my pressure pump. Called first thing in the morning and the service technician was at the rural property in less than 2 hours with a new pump.

Roy S.

Silvertip Plumbing is always prompt and honest with their service. I always recommend Silvertip Plumbing!

Silver-Tech Contracting

The people at Silvertip have a very pleasant and happy atmosphere about them. They kept the work site neat and tidy, and when completed, it was as clean as could be and everything was working. Well done!

Jake H.

Excellent install and great customer service.

Jesse J.

Twice I called in two weeks and Silvertip came immediately and fixed the problems. Appreciate it - thanks!

Chris R.

Awesome service and the techs are first class.

Darcy S.

Great service "allways"!

Happy Trails RV

We would definitely recommend Silvertip. They are efficient, friendly and very professional.

Tanice J.

Professional, efficient and honest.

Bernadine S.

Good, friendly service and they kept me informed throughout the entire appointment.

Carolyn N.

A total ten! Crystal was awesome; knowledge, workmanship, and interpersonal skills.

Murray H.

Very professional advice on water systems.

Robert P.

I appreciate how quickly Silvertip came to help us. The plumber was very polite and worked quickly. I would recommend Silvertip Plumbing to anyone.

Sharon L.

On time all the time!

Dan R.

Efficient and very nice to deal with. They got the job done in a timely manner. I would recommend this company anytime.

Joan M.

Friendly staff and very accommodating. Thanks again!

Nu Floors

Very prompt, courteous, efficient service. Great job!

Mary-Ellen C.

Quick service!

Josh M.

Crystal was very friendly and got the job done. She even taught my 4 year old about her job. I highly recommend her for any plumbing needs!

Shanly B.

Silvertip has always been good to us. Kevin is very pleasant to deal with.

Leonard W.

The plumber was very nice, easy to talk to and efficient! I have exactly what I needed - thanks Silvertip!

Justin K.

The staff are very friendly and accommodating and the service was great also!

June S.

Excellent service and fair pricing!

Kurtis R.

Knowledgeable sales rep and the installation of equipment was very neat and tidy.

Brian A.

I was very impressed with the service. When I phoned they had an appointment for me the very next morning (it was not an emergency, I had water just not hot water). The technician was very polite and explained everything that he had done and answered all of my questions I asked. I would recommend this company to anyone - family, friends and all others.

Terina D.

Excellent, friendly service in a timely manner!

Jordan S.

Arrived as scheduled and completed the work in a timely manner. The friendly technician answered the questions I had with no hesitation.

Hope B.

Service is quick, friendly and affordable!

Jay W.

I discovered a hot water line leaking between the walls in my home. After several frantic calls to get a plumber, I called Silvertip and they were able to send someone within an hour or so. Once they arrived, the problem was diagnosed and repaired within an hour and a half. Amazing work in a 'hard to get' spot! From now on, Silvertip will be my first and only call - THANK YOU SILVERTIP!

Donna T.

Very professional. Responded quickly and was very pleasant to work with.

Darcy S.

Amazing customer service! I was super impressed.

Katie G.

You guys are fantastic to deal with. Anytime we have had a problem you have been there to fix it. I have recommended you guys before and will continue to do so.

Ross H.

From appointment to installation, Silvertip is efficient, punctual, polite and friendly. We will definitely use them in the future.

Health Hut

10/10 service! Got me in the same day and had my water leak fixed.

Darren B.

Another great job done by Ben. I can always count on Silvertip Plumbing.

Katherine W.

They never have ever tried to mislead me on ANY of the work they have done for me. And if they make a mistake they stand behind their errors and make it right.

Brad L.

Always prompt, friendly and efficient service.

Judy G.

Fast service, polite and an explanation of the work done - very thorough. Excellent job!

Joe Q.

The service has always been fantastic, from the plumber to the staff at head office.

Leslie N.

Would recommend 10/10. I've used Kevin in the past and he is excellent.

Greg S.

Did a very nice job and our plumber was a very helpful guy!

Randy C.

Crystal was my plumber and she was very professional and kept me apprised of her work along the way. One of the better companies I have dealt with in a while.

Yvan B.Commercial Service

Our hot water tank kicked the bucket, and these guys were FANTASTIC!! Went way over and above, and did an awesome job. So very impressed with the knowledge, professionalism and the reasonable prices!!

Theresa L

I have used Silvertip in my home and also at my business. These guys are at the top of their game. I have recommended them to family, friends and colleagues. I also purchased one of their reverse osmosis systems at my place of business. I have over 30 employees and have cut my distilled water bills to zero and the system has already paid itself off in less than a year. Keep up they great work Silvertip.

Josh F

Tyler Garden from Silvertip Plumbing installed a Kinetico Home Water System in our home May 1, 2015.

Our expectations of this system have been exceeded. I no longer have dry skin, no need for lotions, my laundry is whiter and brighter. Our dishwasher cleans better also. What a relief of not buying bottled water any more, we drink right from the Reverse Osmosis tap.

Along with the water being great, just want to say Tyler is amazing also. Soft spoken, friendly, very knowledgeable and informs you of the history of the company. It’s nice to know that they are right here in Grande Prairie if you need supplies in the future.  He came back within a week and made sure that everything is working as promised.

Thanks for everything!

Cindy B

Tyler came to my house to help me install the Reverse Osmosis System that came with my house. I didn't even buy it through you guys and you were still so helpful to me. Tyler got it installed in about 30 minutes and we chatted the whole time. Thanks.

Ryan B

Silvertip Plumbing & Water Solutions has been amazing to deal with. I purchased a Kinetico city water system to soften the water and remove the chlorine. My personal favourite is how it feels to shave with soft water and no “soap scum” on the shower doors. Thanks Silvertip!

Josh M

For the last week, we have been enjoying our new water system by Kinetico. Thanks goes to Tyler and the pros at Silvertip Water Solutions for giving us the best water we have ever had. For years, we have had soft water in our other homes. It has been something we have wanted to install for sure in our new home as well. We thought we would try out a Kinetico System this time and have fallen in love with water all over again. We selected the whole home system after hearing how affordable it was to do a complete package. The soft water is amazing. I have a little mirror in the shower to help get my shaving lines just right and keep the mess out of the sink. It has been really cool to have it be clean and without water spots every time I go to shave. It is the little things that really help me appreciate the system.

The Reverse Osmosis water has been a dream to drink. There have been a few surprises we were not intending to have. One of which is that a glass of water that sits for a couple of hours stays crisp and clean tasting. In fact, we have a couple water containers in our bathroom for after we brush our teeth at night and for three days in a row, the water tasted perfect. Of course, it was gone by then but there is something to be said about having water that has nothing in it to settle out and alter the “freshly poured” taste.

I was also surprised by visiting a local favorite restaurant and getting the usual glass of water with a lemon and being amazed at the levels of chlorine that I had never even noticed before. This is an unreal difference for both the way we feel drinking the water, and the incredible quality of the whole home system.  If you’re like me, you just don’t know what you are missing until you have a high quality water system.

We are loving it!

Tim W

Just wanted to give a quick shout out to the team at Silvertip Plumbing!

We were having a few problems with hard water issues and decided that we had to do something about it. I am the type of guy that researches the heck out of everything before making a substantial investment. What I discovered was that everyone was raving about these so called Kinetico water softeners and how they were the best units hands down. After seeing this, I figured this is what we needed. Further investigating I found that Silvertip Plumbing in Grande Prairie, Alberta was the closest distributor. I gave them a call and the rest is history. They were amazing to deal with and answered all my questions regarding a Kinetico water softener system. Within a few short days, they were out to install our system.

The result was amazing, our clothing washed up nicer, our dishes no longer had that nasty white film with spots all over them. And having a shower felt like a whole new experience. Our skin was no longer dried out and flaky. A few cool features of the system was the fact that it did not need power to operate so when the power went out, you did not have to worry about reprograming your timer on your system to flush. Another feature was that it has two tanks so when one side was spent, it would switch to the other tank and flush so you were never without soft water. Just an amazing system! The Kinetico is a system that you set up, and other than adding salt to the system once in a while, you can forget about it and be confident knowing that it is doing its job.

We were so happy with the Kinetico water softener we purchased that after our existing reverse osmosis system at the time stopped working, we decided to purchase the Kinetico K5 RO system from Silvertip Plumbing. As usual they were out quickly and installed the system; couldn’t be happier. The water quality is outstanding! And just like all Kinetico products, trouble free.

Thanks, Silvertip Plumbing!

Clint and Christine M